Moving Forward to Preserve the Past: Project Strategy and Planning - Page Banner

In 2000, the Archives issued its first Strategic Plan that had at its centre the goal of better customer service. To achieve that goal it was essential to:

  • acquire proper archival storage (a deteriorated record is an inaccessible record)
  • gain better physical control of the records through automation, and
  • improve retrieval times - all while demonstrating the achievement of best value for the public funds expended.

Previous attempts to replace the existing, outdated facilities have been burdened by the high cost of a facility incorporating both storage and access, but also by the contrasting requirements of the two functions - ample vault-type storage on the one hand, and convenient public access on the other. The Archives’ Accommodation Strategy separates the two interconnected functions based on those requirements.

The most practical location for the storage component is away from the high density urban core, protected from intrusion and hazards found in the city. Conversely, the public access component needs to be centrally located, close to both public transit and the seat of government, so that it can best serve its primary clientele.


The strategy is simple - put the two facilities where they need to be and connect them with a highly reliable retrieval service. This is not unusual, many other government archives have offsite storage arrangements. The radical and truly unique aspect of the initiative is that storage and retrieval has been solved through a public - private partnership. The Archives of Ontario now purchases a service that includes the storage of its holdings in a controlled and secure environment and the retrieval of stored materials upon request.

Diagram: Archives of Ontario Accommodation Project

Click to see a larger more detailed diagram (199K)

Planning began with considerable worldwide research studying alternative service delivery methods to fully determine long-term costs and impacts on services. Risk management workshops were undertaken by the Archives in concert with external experts and private sector service providers. Finally, a business case and project plan were developed into the overall Archives’ Accommodation Strategy which was approved by the government in 2000.

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