Reproduction Services and Fees

Archives of Ontario
Customer Service Guide 105



Introduction

For details on reproduction services and fees, please consult the attached Price List and Guide to Reproduction Products. Note that not all services are necessarily available in all circumstances. Factors such as the physical condition of the records, copyright restrictions, etc. may prevent some or all of the reproduction processes from being offered.

If the service you require is not listed, please consult with a Reference Archivist to determine whether we are able to accommodate your requirements. Custom order charges will be negotiated on a case-by-case basis.

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Copyright Policy

Copies are provided for research or private study purposes only. Please consult Customer Service Guide 108: Copyright and Your Research and submit a Request for Permission to Publish, Exhibit or Broadcast form if you are planning to use any copy for purposes other than for research or private study.

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Certified Copies

If you require a copy of a document certified by the Archivist of Ontario an additional charge of $25.00 will be applied for each certification. These are usually used for legal purpose in lieu of the original record.

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Postage and Handling Fees

Cost of Reproduction Services Postage and Handling Fee
Up to $5.00 No charge
$5.00 - $50.00 $5.00
$50.00 - $100.00 $6.00
$100.00+ $8.50
Requests for courier service will be at the expense of the customer.
Digital copies delivered via email or FTP are free of charge.

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Fax Service Charges (maximum of 25 pages)

Number of Pages Fax Charge
1 to 10 pages No charge
11 to 25 pages $5.00
For orders in excess of 25 pages see section on postage and handling.

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HST

A 13% Harmonized Sales Tax (HST) will be applied to each reproduction and certification order.

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Payment Policy



  • An invoice will be mailed upon completion of reproduction services for all non pick-up orders. Orders will be mailed to the customer upon receipt of payment in full.
  • Invoices are due upon receipt. A second notice will be sent out 30 days after invoice date if still unpaid. Government of Ontario collection procedures will be followed if payment is not received 30 days after second notice has been issued.
  • Payment may be made in cash (Canadian dollars) and by debit card in person only. Personal cheque or money order (Canadian dollars) made out to “Minister of Finance” accepted in person or by mail. Visa, Mastercard and American Express accepted in person or by telephone, or through the secure website found at the bottom of your invoice.
  • Payments processed by credit card and subsequently declined by the cardholder will be invoiced directly to the customer.
  • Customers who are picking up their orders will be called or notified by mail when their copies are ready, based on their preferred method of contact. Orders being picked up must be paid for in full at time of pickup.
  • For all mail out orders over $5.00, a postage and handling charge will be applied to each order. Customers will be charged the actual service cost when they request delivery by other than regular postal service.
  • Pre-payment is accepted only for certification fees. However, to help expedite mail orders, customers may wish to leave a credit card number at the time of ordering. Reproductions will then be mailed or transmitted immediately, and the cost of the reproductions will be charged to the credit card.
  • Ontario Government ministries and scheduled Agencies may use their Government Purchasing Card, use journal entry or issue purchase orders to cover the costs of their invoices/charges.
    • Note: The Harmonized Sales Tax (HST) does not apply to Ontario Government orders.

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Price List (February 2010)

Type of Reproduction Price Turnaround Time
DIGITAL
Digital Images

CD/DVD-ROM/FTP1
tiff format RGB or Greyscale at least 300 dpi		 $20.00 per image 5 business days
Prints2

High Quality prints up to 13 x 19 $25.00 per item 5 business days
Large Format Prints (prints larger than 13 x 19 up to 24 width no limit on length) $50.00 per item 5 business days
Rush Service

Rush processing3 Add $10 per item 2-4 business days
MICROFILM - positive duplicates only
Regular - from existing negatives

16 mm $32.00 per reel 10 business days
35 mm $40.00 per reel 10 business days
Custom - microfilming of original records

16 mm $64.00 per reel Ask for estimate
35 mm $80.00 per reel Ask for estimate
PHOTOCOPIES
Regular Service - up to 11x17" (paper or PDF) $0.50 per sheet 5 business days
Rush Service - up to 11x17"  (paper or PDF) $1.00 per sheet
$5.00 minimum 		Same day or 24 hours
From Self-Serve Microfilm in Reading Room $0.25 per sheet Self-Serve
SOUND AND MOVING IMAGES - researcher must supply tape stock
Film to video Ask for estimate Ask for estimate
Video to VHS video $28.00 per item Ask for estimate
Video to inch SP video $28.00 per item Ask for estimate
Video to DVD $30.00 per item Ask for estimate
DVD to DVD $30.00 per item Ask for estimate
DVD to Video $30.00 per item Ask for estimate
Reel-to-reel audio to reel-to-reel audio $27.00 per item Ask for estimate
Reel-to-reel audio to audio cassette $27.00 per item Ask for estimate
Audio cassette to audio cassette $12.00 per item Ask for estimate
WHITEPRINTS
up to 36 inches wide
no limit on length		 $2.00 per sq ft
$5.00 minimum		 7 business days
  1. Please indicate delivery via FTP is preferred process when placing order.
  2. Prints are created on Premium Satin or High Gloss paper, and yield reproductions similar to photographic prints.
  3. Rush service available for orders of 10 items or less.

    Turnaround time is 2- 4 business days (subject to restrictions - please inquire when ordering).

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Guide to Reproduction Product (February 2010)

To view the Reproduction Process Guide click here.

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