Ministry of Public and Business Service Delivery
The Archives of Ontario is committed to improving the service it provides to all institutions and researchers. As of December 19, 2011, in order to improve online services for microfilm, the Archives of Ontario implemented a new application supported on a more robust platform which makes the ordering process more efficient and reliable. The new Microfilm Interlibrary Loan Online Services provides a more effective and efficient service for our customers and significantly improves our ability to expedite patrons' requests.
For those libraries and other borrowing institutions that are outside of the Southern and Northern Ontario Library system (SOLS and OLS-N) you will now be able to do your business with us through our new online service to submit, cancel or renew requests via the new Microfilm Interlibrary Loan Online Form.
If you are a member of SOLS or OLS-N you will continue to do your on-line business with us as usual. The changes to the VDX system will be invisible but our improved efficiencies will be reflected in our service to you.
Please submit, cancel or renew your requests via the new online web forms accessible through the Archives of Ontario Website.
If your library does not have web access, requests can be sent by fax and regular mail. However, we strongly encourage you to use the online service and communicate with us online for more efficient and prompt service.
Continue to use the VDX system as normal by following the instructions on the INFO website. The changes will be completely seamless and transparent for VDX users.
Users unable to use VDX should submit requests via the online web forms. Please use only one method to submit requests. If you normally use VDX, it is important that you continue to do so. This will ensure that you have only one place to check for the status of requests and that the information we provide regarding your request is timely and accurate.
For more information please contact the Archives of Ontario, SOLS or OLS-N.
For more information, contact:
Archives of Ontario
Microfilm Interloan Service
134 Ian Macdonald Blvd.
Canada M7A 2C5
Toll-free in Ontario: 1-800-668-9933, ext. 1018