The following four strategic priorities aim to respond to current challenges and government priorities and improve access and use of government information.
Priorities:
Easier access to and increased use of government information
Help Ontarians to get simple integrated access to records and information held by the government.
- Make it easier for the public to find and use the government of Ontario’s information
- Make openness and inclusion fundamental to customer experiences
- Increase awareness and use of information
- Survey stakeholders and respond to their expectations
Enterprise leadership in recordkeeping, access and privacy
Public records are efficiently managed to support an open, evidence-based and digital government.
- Develop a comprehensive framework for effective programs across the Ontario Public Service
- Ensure core practices are effective and implementable in an open and digital-first government
- Ensure that professionals have the right skills and knowledge and are supported to effectively undertake their work in an open and digital-first government
- Ensure that Ontario Public Service staff are aware of their responsibilities in managing government information
Efficient, integrated and sustainable business model
Standardize and streamline services.
- Develop and support operational improvements that streamline and enable business activities
- Realign and transform customer services to enhance delivery of information management
- Integrate our distinct divisional identities to improve collaboration
- Cultivate a sustainable division to engage in strategic partnerships and seek creative solutions
Enhanced digital capacity
Strengthen our capacity to receive, manage, preserve and provide access to digital records.
- Establish and enhance IT infrastructure
- Modernize processes and practices
- Be responsive, explore and embrace technological advancements
- Invest in staff development and build digital competencies
Want to know more? Please email us at: reference@ontario.ca for more detailed information on the IPA Strategic Roadmap.