Government of Ontario

Ontario.ca     |    


Ministry of Public and Business Service Delivery




An Overview of the Collection

Strategic Roadmap 2016/17 to 2019/20

The following four strategic priorities aim to respond to current challenges and government priorities and improve access and use of government information.

Priorities:

Easier access to and increased use of government information

Help Ontarians to get simple integrated access to records and information held by the government.

  • Make it easier for the public to find and use the government of Ontario’s information
  • Make openness and inclusion fundamental to customer experiences
  • Increase awareness and use of information
  • Survey stakeholders and respond to their expectations

Enterprise leadership in recordkeeping, access and privacy

Public records are efficiently managed to support an open, evidence-based and digital government.

  • Develop a comprehensive framework for effective programs across the Ontario Public Service
  • Ensure core practices are effective and implementable in an open and digital-first government
  • Ensure that professionals have the right skills and knowledge and are supported to effectively undertake their work in an open and digital-first government
  • Ensure that Ontario Public Service staff are aware of their responsibilities in managing government information

Efficient, integrated and sustainable business model

Standardize and streamline services.

  • Develop and support operational improvements that streamline and enable business activities
  • Realign and transform customer services to enhance delivery of information management
  • Integrate our distinct divisional identities to improve collaboration
  • Cultivate a sustainable division to engage in strategic partnerships and seek creative solutions

Enhanced digital capacity

Strengthen our capacity to receive, manage, preserve and provide access to digital records.

  • Establish and enhance IT infrastructure
  • Modernize processes and practices
  • Be responsive, explore and embrace technological advancements
  • Invest in staff development and build digital competencies

Want to know more? Please email us at: reference@ontario.ca for more detailed information on the IPA Strategic Roadmap.